Job Description

JOB TITLE: Communications Coordinator (Part-Time/Hybrid)

LOCATION: Atlanta, GA

SALARY: $18-25/HR

SUMMARY: This part-time position is primarily responsible for providing Communications administration and general administrative support to the Department of the President/Dean and Executive Staff. This role will also support the organization in executing and monitoring communications strategies.

1.0 ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following and other duties may be assigned.

• To provide a first point of contact service for the Communications Department including all marketing requests.

• To support the day-to-day operations of the department with requests, orders, bookings, and arrangements as necessary.

• To support the President/Dean Office in the research and analysis of the work submitted from all departments.

• Collaborate with senior leadership to develop communications strategies that will broaden programmatic reach and deepen impact including website and social media management, newsletters, etc.

• To produce reports and briefings as necessary

2.0 RESPONSIBILITIES: Customer Care • To work in effective collaboration with Student officers and all departments of the Students' Union.

• To ensure that customers' expectations are exceeded whenever possible.

• To deal with enquiries ensuring the highest standard of customer service for all internal and external clients.

• To deal with customer feedback, whether positive or negative, in a courteous, efficient, and timely manner.

3.0 GENERAL: • Comply with all Gammon Theological Seminary (GTS) policies, procedures, and governing documents.

• Work within GTS Mission, Vision, and Values always.

• Responsible for the effective management of financial and other resources in accordance with the Best Value principle of GTS as a not-for-profit organization.

• Work proactively to ensure environmental sustainability of all operations.

• Assist in key events throughout the year as necessary.

• Carry out all other duties that may be assigned by the Students' Union.

• Portray a positive image, both internally and externally of the Students' Union by displaying high standards of service, integrity, punctuality, politeness, and professionalism.

4.0 COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

5.0 QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates should meet the following standards and skills set:

1. BS in Communications/Marketing/Public Relations

2. At least four years’ experience in Communications/Marketing

3. Website design and update experience

4. Social media in a professional setting experience

5. Excellent writing skills for general communications and marketing

6. Database experience to maintain the updates for all databases

7. Newsletter design and editing experience (Graphic design for creation of ads, etc.)

8. Some event planning experience.

9. Managing general email accounts and routing information to appropriate staff

10. Experience in working with a team and receiving work from all (prioritizing and setting deadlines, etc.)

11. Manage products for sale and the shipment with support from the Consultant Product provider

12. Experience with software to support work (Kindful, Excel, Word, Paypal, etc.)

6.0 EDUCATION AND/OR EXPERIENCE: Bachelor’s degree or professional certificate in marketing, business, or related field required with four to seven years related experience and/or training; or equivalent combination of education and experience.

7.0 LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

8.0 COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Adobe, Marketing software, Spreadsheet software and Word Processing software.

9.0 PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

10.0 WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Organization: Gammon Theological Seminary

Contact: Amelia Tucker-Shaw

Phone: 4045810300

Closing Date: 04/22/2023

Business / Office / Administration Jobs

Spreadsheets are a Backbone

Most Recent Business / Office / Administration Jobs

Jobs

Company