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Guest Service Coordinator

Position:
Discipleship & Groups
Job Type:
Full-time
Education Required:
Experience Required:
Job Description

General Responsibilities

  • You’ll take on the lead hospitality role with our central guests, managing lodging, transportation, and other logistics for the events.
  • You’ll communicate with the other team members on details leading up to and during events.
  • You’ll host guests and recruit and train additional hosts in the hospitality of our church.
  • You’ll be responsible for hospitality ordering, scheduling any meetings, order fulfillment, invoicing, and relevant financial reporting.
  • You’ll work to manage the Central Worship Pastor’s calendar and execute responsibilities related to the central worship office.
  • You’ll help to handle manage guest requests, prioritizing accordingly, in collaboration with the central teams.
  • You’ll work to develop and make improvements where necessary.

Job Must-Have

  • Experience in Event Management, Hospitality, Guest Services, Project Management, or another related field.
  • Strong communicator with excellent written, presentation, and interpersonal skills
  • A precise level of detail and anticipating potential roadblocks
  • Ability to keep calm under pressure while delivering a high level of customer service
  • Ability to think creatively and strategically, having excellent judgment while working in a changing environment
  • Ability to manage multiple projects at once

Job Nice-To-Have

  • Familiarity with Elevation Church and Elevation Worship
  • Experience in the concierge travel industry