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IT Support Tech – Blankenbaker Campus

Position:
Technology / Software
Job Type:
Full-time
Education Required:
Experience Required:
Job Description
The IT Ministry Support Tech will equip and serve our ministries by providing excellent help desk support. Be a part of leading toward the future by supporting those on the front lines of ministry. This Is Us: We’re a growing, multi-site, Bible-based community in the greater Louisville area with a passion for connecting people to Jesus & one another. We value: Connection over production (John 15:5). Risk & adventure over safety & comfort (John 3:8). Innovation over tradition (Luke 5:19). Personal engagement over attendance (Luke 9:62). Expressive worship over religious rituals (Luke 7:38). Does This Sound Like You? Ready to "Grip the plow" and give honor to Jesus by serving our staff in such an efficient and timely manner, that they too are enabled to do the job God has called them here to do. Are You Ready to Make a Difference? We’ll high-five you if: You solve problems for staff, remain positive and know how to have fun! You should keep walking if: You are not a self-starter. It’ll be a big yikes if: Service is not your thing! Some things you would be doing: interact with technical and non-technical users in an understandable and concise manner while solving technical issues Solve both hardware and software related issues Service a variety of computer hardware, diagnosing, repairing, rebuilding, and repairing Macs and PCs, laptops, monitors, and other IT equipment Interact with ticket submitters regularly and effectively Image and set up new computers Maintain Cisco phone system Administer Mosyle to manage Mac computer environment Handle multiple tasks to prioritize needs and expedite tasks upon request Participate in onsite on-call rotation Thursday 5:30-7:30, Sunday 7:30 – 12:30 every 7 weeks Occasional travel between campuses to handle IT issues and projects Our Must-Haves: 2 years of computer technician experience Currently hold a CompTIA A+ certification Knowledge of Windows and Mac support Function well in a team environment Must be personable, with great communication skills Self-starter with excellent problem-solving skills Multitasker with a strong technical skill set, positive attitude Detail oriented and organized Ability to lift computer and network equipment as needed Engaged member of Southeast Christian Church (or willing to become one), who supports our Statement of Faith and submits to the leadership established by the church, lives out our church Mantra in tangible ways: https://www.southeastchristian.org/sermons/mantra/be-the-branch-2 If this sounds like you, then please do apply!